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Quick Contact

Address

London, United Kingdom

Phone

+44 20 7946 0958

Email

admin@elitewealthcapital.uk


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We're always here to help. Our team operates 24/7 to ensure you get support whenever you need it.

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Frequently Asked Questions

How do I withdraw my funds?

You can withdraw funds anytime through your dashboard. Go to Investments > Withdraw, select your amount, and choose your payment method. Most withdrawals are processed within 24 hours. Make sure you've completed KYC verification first.

What's the minimum deposit amount?

The minimum deposit is $100 for all investment plans. You can invest up to any amount that matches your chosen plan tier. We accept cryptocurrency, bank transfers, and credit cards.

How long does KYC verification take?

KYC verification typically takes 24-48 hours. We require a valid ID, proof of address, and a selfie for verification. Submit your documents through Dashboard > KYC > Upload Documents. You'll receive an email confirmation once verified.

When do I receive my daily returns?

Daily returns are calculated and credited to your account balance every 24 hours at 23:59 UTC. Your balance updates automatically, and you can withdraw anytime. Returns depend on your investment plan tier (3.5% - 6.5% daily).

How is my account secured?

We use industry-standard encryption (SSL/TLS), two-factor authentication (2FA), and secure password hashing. Your funds are stored in segregated accounts and covered by insurance. Enable 2FA immediately in your Account Settings > Security.

Can I upgrade or downgrade my investment plan?

Yes! You can upgrade to a higher plan anytime through Investments > Plans. Only the additional amount needs to meet the new minimum. Downgrades take effect at the end of your investment period. Contact support if you need assistance.

How does the referral program work?

Share your referral link and earn 5% commission on each friend's first deposit. Unlimited earning potential! Find your link at Account > Referrals. You'll receive notifications when your referrals earn returns.

Do I need to report my earnings for taxes?

Yes, investment returns may be subject to tax depending on your country of residence. We provide detailed transaction statements for your records. Consult with a tax professional about your obligations. Download reports from Dashboard > Reports.


Recent Support Tickets

View and manage all your support tickets here

#TKT-2024-0156
Withdrawal Status Inquiry • 2 hours ago
Resolved
#TKT-2024-0155
KYC Verification Question • 1 day ago
In Progress
#TKT-2024-0154
Technical Issue with Dashboard • 3 days ago
Resolved